The Treatment Centre, Kidderminster

Sector: Acute
Client: Worcestershire Acute Hospitals NHS Trust / Durrow Management
Role: Full Architectural Services
Value: £20m
Status: Completed 2004
Awards: Building Better Healthcare Awards 2004 - High Commendation in the Best Designed Hospital Project category

Conceived as part of an overall strategy for healthcare reprovision for the region, and commissioned by Durrow, the Centre is the exemplar of NHS modernisation and is the second operational ambulatory care centre of its kind in the country.

The project transformed two of the existing hospital blocks by converting a disused courtyard into an enclosed atrium. From the layout to staff interaction with building users, the Centre marks a significant departure from traditional NHS ways of thinking and working. The Treatment Centre provides a ‘walk in, walk out’ service that includes:

  • a one-stop clinic
  • a primary care centre
  • a local minor injury centre
  • elective day surgery and medicine
  • modern high-tech diagnostic facilities
  • a rehabilitation service
  • a telemedicine link-up with centres of excellence
  • consultant-led outpatient clinics across all the specialities

The Treatment Centre provides an environment where innovation in clinical services delivery is the norm and the services provided are shaped by their users. The breakdown of departmental boundaries encourages cross disciplinary communication harbouring a culture of research and development. It was important that the renewed physical environment should also facilitate the reinvention of staff culture, which is pivotal to the success of this new model of patient centred healthcare facility.

Kidderminster photo

The Atrium